Top 5 Reasons to Move to EFT Source:
- Speed to market… Better known as “Yes! My card is in the mail.”
From new card and collateral design through client implementation, we have a virtually perfect on-time record at 99.6% … but we’re still going for 100%.
- Accuracy… with a 99.96% customer-reported accuracy quotient, you’ll have peace of mind that your order will arrive correctly. Need we say more?
- Responsive customer service… A knowledgeable and accessible customer service staff and our “high touch” core value assures total transparency and unsurpassed service that makes us proud … and keeps you happy.
- Online information access… Where’s my card? What is my inventory? Can I ship this card today via Fed Ex? Got questions? We’ve got the answers. Through the secure web portal, you’ll find immediate information 24/7.
- Innovation leaders… our portfolio of products and services is designed to help you with new customer acquisition, activation and utilization. We stay on the forefront with new products such as self-selected PINs, photo ID cards and “edge to edge” card imaging.
- Customer Satisfaction… in the pursuit of excellence we consistently and formally seek feedback from our customers...See Survey Results.