TelePIN®
Consumers love it when they can choose their own personal identification number. Thanks to a process from EFT Source called TelePIN®, a personalized PIN is just a phone call away.
Increases Customer Loyalty
A personalized PIN creates a deep sense of ownership with cardholders.
Maximizes Card Usage
Customers are more likely to remember a personalized PIN. They’re more likely to activate and use their card and far less likely to forget a number they’ve chosen.
The Economical Choice
TelePIN® does not require a PIN mailer. And card activation is faster because there's no need to wait for the PIN mailer to arrive in order to use the card.
Added Security
Customer selected PINs are known only to the cardholder.
Easy to Implement
All it takes is a touch-tone phone. There are no hardware or software requirements. You can choose either "in branch" or "at home" TelePIN® dial-up access. Both services are available 24 hours a day.
Frequently Asked Questions
Is TelePIN® really that easy to use?
Yes! All it takes is a touch-tone phone and one or two minutes of your cardholder's time to select a Personal Identification Number (PIN). The service is secure and private.
Is there a difference between the "in-branch"
and "at-home" TelePIN® service?
The recorded speech segments are different, but the service works exactly the same way. "In-branch" speech segments answer cardholders calling from your branches, while "at-home" segments are appropriate for people calling from home. Both functions allow the same easy PIN selection.
Can my cardholders use the TelePIN® service
to change PINs on existing cards?
No. TelePIN® cannot be used to change a PIN for an existing card.
Can I call TelePIN® for myself to see how it works?
Please do! Click on the "Contact Us" button to find out how.